Where's my package?

Packages go through a number of states as they are delivered to Swapbox. You can see the state of your package in our system at any time by checking your receiving page. On that page we'll indicate when our warehouse has received your package, when your package is out for delivered, and when your package is available for pick up.

USPS, UPS, FedEx, etc say my package is delivered.

If you have a tracking number for your package and you are receiving packages with Swapbox, "delivered" means that our warehouse has received your package. From that point you should be able to see your package on our tracking page and shortly pick up your package at Swapbox.

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